Hearing Assist are manufacturers of hearing devices and other hearing-related products. They sell directly to consumers online, for patients with mild to even moderate hearing impairment. The hearing aids are less expensive than normal prescription hearing aids. Moreover, they don’t require you to take any hearing tests before purchasing any of their products.
Hearing Assist’s devices are not suitable for everyone, yet online customer reviews are generally favorable. People with substantial hearing loss might require a comprehensive hearing evaluation and screening before purchasing any of their hearing devices.
In this blog post, you’ll know all the hearing assist reviews and complaints. So continue reading to know it all.
Summary on Hearing Assist
Hearing Assist has been in business in Virginia Beach, Virginia, since 2008. According to the Hearing Assist website, the company has sold hundreds of thousands of hearing aids and other hearing devices at a lower price than typical hearing aids.
Hearing Assist claims that by eliminating the costs of audiologist services, which are frequently included in the total cost of new hearing aids, the company can sell straight to the consumer at a significantly reduced price.
Hearing Assist sells their hearing aids online and requires no medical information from clients. However, the manufacturer emphasizes that some problems, such as obvious ear abnormalities and chronic dizziness, should be checked by a physician prior to purchasing any hearing aid.
The Cost of Hearing Assist Hearing Aids
Hearing aids normally cost between $1,000 and $5,000 each pair when prescribed by an audiologist. Moreover, you can also purchase over-the-counter hearing help devices, the majority of which are ear-mounted amplifiers, for as low as $10 each at retail stores or online.
The price of Hearing Assist hearing aids varies from $399 to $999, depending on the type of hearing device you choose.
All Hearing Assist hearing aids include a small cleaning brush, a protective bag, and ear caps in a variety of sizes to ensure a comfortable fit. Moreover, the rechargeable hearing aids include a charging dock.
Free online and telephone customer care is also available to address billing and troubleshooting difficulties. All of their devices include a 60-day trial period and a year-long warranty.
Hearing Assist and Their Reputation
Customer feedback on retail websites and consumer advocacy websites such as the Trustpilot and Better Business Bureau (BBB) is inconsistent. The BBB’s average customer review score is 1.81 out of 5, despite the fact that few complaints have been filed in the last year.
The BBB gives Hearing Assist an A+ rating. However, the company receives a low rating from Trustpilot’s customer reviews. The majority of complaints concern shipment or refund delays, as well as defective items.
Customer evaluations on retail websites such as Walmart and Amazon are typically more positive, with satisfied users expressing how much the hearing aids assist with everyday noises such as television, as well as picking up higher frequency sounds and voices.
Hearing Assist and Their Return Policy
When purchasing directly from Hearing Assist, they provide a 60-day money-back guarantee, but you must return the equipment within that time frame to receive a refund. They claim to give replacements or fixes for damaged goods.
Advantage and Disadvantage of Hearing Assist
The benefits and drawbacks of Hearing Assist hearing aids boil down to cost and convenience vs product features and customer service constraints.
Pros:
- Their devices are pretty reasonable and cheap
- No tests are required for hearing
- The devices are rechargeable and the batteries are also pretty inexpensive
Cons:
- All the designs are the same
- The features are pretty limited
- The customer services they provide are entirely virtual
Alternative to Hearing Assist
There are some great alternatives to Hearing Assist. Numerous brands offer hearing aids that do not require a hearing test and are significantly less expensive, including:
- Nano Hearing Aids
- Eargo
- Lively
Manufacturers of hearing aids like Starkey, Signia, and Miracle-Ear, require a hearing test and consultation with an audiologist. These devices are not that much available online and are sold in stores throughout the United States.
FAQ
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Does Hearing Assist Provide Any Free Trails to Their Users?
Hearing Assist does not offer any kind of free trial. However, it does offer a 60-day risk-free trial following purchase. If you are dissatisfied with the products, contact the manufacturer, who will provide you with a return postage label.
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Is There Any Insurance Policy Available for Their Products?
Nearly 29 million people in the United States could benefit from hearing aids. However, a large number of private insurers do not cover hearing aids.
Insurance does not cover the cost of Hearing Assist hearing devices, the firm does offer financing options that keep monthly payments under $100.
Bottom Line
Hearing Assist has been selling hearing aids online for over a decade and has built a respectable, if not well-known, reputation in the market. The company’s three hearing aids provide users with a range of features and pricing options.
While these hearing aids are intended for individuals with mild to moderate hearing loss, those with more severe hearing loss or other symptoms should visit a physician before purchasing these devices.
