Everyone knows how important it is to have the proper cooling and heating system – particularly in the heat of summer and the cold of winter! We want to ensure that our homes are comfortable, whatever season we are in. But what if you have a system that’s years old, and you are thinking of replacing that system with a new one? On the other hand, what if your system is relatively new, but you want to ensure that it’s in optimum condition? It is where an HVAC specialist comes in. But with all the so-called specialists out there, you should choose the one that can give you excellent service and the right advice. So what are the top criteria you should consider when looking for an HVAC specialist? How do you know it’s the right one? Let’s find out.
- Their experience – and the proper licensing
Let’s be honest – the HVAC system you have at home is probably the costliest system you have, and you want the complete assurance that your HVAC specialist knows that and acts accordingly. So it boils down to having the proper skill and training. First of all, they need to have the appropriate license. To get one, they must have five years’ experience in the industry; this would depend on the state they are in, so make sure you know your state’s requirements. In addition to this, it would be good if they have the proper insurance so that you’re protected if anything goes wrong.
Aside from this, an important question to ask is how long they have been in business. While it’s true that years of experience don’t equate to competence, it’s still good to know how long they have been doing their job to know their level of skill and expertise. Besides, you want to make sure they have dealt with a similar project before, and this isn’t their first time!
According to HVAC Aurora IL specialists like McNally’s, one more thing you should ask them is what brands they carry and whether or not they are amply trained in these brands, as each manufacturer or system is unique. It would be best if they had the right training for that.
- The referrals and references
Along with their years of experience, you may want to ask them for referrals and references. Once you have this information, give them a call and ask if the job was done on time and whether they were able to stick to the budget. Also, you may want to know if the company who did the installation was clean and if the technicians were friendly and forthcoming. Did they test it after it was installed to ensure it was working well? Finally, if you want, you can check contractors with the BBB (Better Business Bureau) to see if there are any complaints about their service.
Of course, nowadays, you can go on the Internet and find out a lot through customer reviews and feedback, especially with independent websites. Ask your family and friends (and neighbors!) for referrals, and consult online services such as Angie’s List for referrals as well. Lastly, it would be good to check their vans or trucks and see if they’re in good condition – if they are, it says a lot about their work and the pride they have in it!